Meet Our Crew Members!
Renee
With Transitional Assistance since: November 2009
Before that: I retired from Verizon Corporation with 28 years of management experience, with a varied background that includes marketing, sales, customer service, customer satisfaction measurements, and call center establishment and support. I am co-owner of Chic Celebrations, LLC, a wedding and event planning business.
Favorite part of rightsizing: Putting the final decorating touches to make each client’s place a “home.”
Best of all: There are so many aspects of this job that I love! It is refreshing to go to a different location and meet new clients each time you go to work. Moving can be an overwhelming experience for anyone at any age. Combine that with the emotion of leaving a residence that has been one’s home for a long time, maybe 30 years or more, can be a life-changing experience. Further, many of our clients move because they have to and not because they want to. There is definitely a sense of accomplishment at the end of the day that you have played a role in a major event in this person(s) life. And did I mention that I work with a team that is just the best!!
Ted
With Transitional Assistance since: December 2001
Before that: Directing and Managing Production Control and Planning in a manufacturing environment.
Favorite part of rightsizing: One of my favorite parts is after the work is completed. The job is professionally done with talent and ends with the client being impressed, “touched” and “becalmed” with the work our team did. The client is grateful for our excellent service.
Best of all: We must recognize that for anyone, the moving experience is often accompanied by feelings of excitement, guilt and anxiety. The client may become overwhelmed. So I like our purpose, the fact that we professionally plan, organize and downsize, and take care of the details to relieve our clients worries while performing the packing, move and set-up of their new space and environment.
Cathie
With Transitional Assistance since: December 2009
Before that: During the years that I raised our 8 children I did an assortment of things including working part time for my husband’s remodeling company, bred and sold puppies, had a licensed child day care program, and trained and became a certified instructor with the National Institute of Learning Disabilities. Currently, I design a unique handcrafted line of greeting cards that are sold in two local stores.
Favorite part of rightsizing: Setting up and organizing the rooms (especially the kitchen) to function in the best way possible to assist our clients. And actually being able to “see” something completed at the end of the day is a plus.
Best of all: I enjoy doing this type of work because I feel like an artist again. We start with an empty space. The rooms are like a blank canvas just waiting to be turned into a beautiful painting. The challenge begins- to make this empty space a home for our clients, not just any home, but theirs, with all their belongings, with the things that memories are made of, that they hold dear. At the end of the day the “painting” is
finished, the client comes in for the unveiling , smiles, laughs or cries with appreciation. And this is like the “signature” on this finished piece of art work that makes me smile and want to do it all over again for someone else the next day.
Becky
With Transitional Assistance since: July 2010
Before that: In addition to working for Transitional Assistance and Design I am a designer who visits people’s homes and helps them select window treatments, furniture and upholstery. I enjoy the interaction and helping make people’s visions a reality.
Favorite part of rightsizing: Taking an empty unit and making it a home. I love the final hour when we hang the pictures and turn on all the lamps and it all comes together. It’s especially heart warming to see the clients reaction when they first see their new home.
Best of all: I enjoy this work because I am a “people person” at heart. Helping people, connecting with them, easing their concerns it’s what makes me happiest and is most satisfying to me.
Andrea
With Transitional Assistance since: April 2009
Before that: I owned and operated a professional organizing business for 8 years with a specialty in relocations. My passion is helping people clear the clutter in their space that weighs on their mind. I gravitate to move organizing because that’s when people realize the cost of holding onto things. Moving represents a fresh start and if you haven’t used it in 20, 30, or even 40 years what’s the sense in paying to have it packed, moved and sometimes even stored!
Favorite part of rightsizing: Watching my clients embrace the process of “letting go” in order to make room for the things that matter most to them today.
Best of all: Getting to know my clients and gaining their trust in our services. I love witnessing their delight as they rediscover treasures that have been thoughtfully placed in their new home. I am grateful every day for the opportunity to help so many appreciative people who in their own words “could not have done it without us.”
Cindy
With Transitional Assistance since: August 2008
Before that: I was a realtor and before that I worked as VP of client services in healthcare technology.
Favorite part of rightsizing: Setting up the new space and making it ‘just right’
Best of all: Helping others and seeing that you can really make a difference in people’s lives. You’re helping them with something they need and to see how even those that weren’t sure about a move can love how the new place looks.
Sue
With Transitional Assistance since: September 2009
Before that: I have a B.S. degree in elementary/early childhood and taught, but stopped to be a stay-at-home Mom!
Favorite part of rightsizing: To get rid of the trash/boxes….. and realizing that everything will fit.
Best of all: The end result is the BEST especially to see the expressions on the owners faces…it is such a rewarding experience!
Paula
With Transitional Assistance since: October 2009
Before that: After teaching for several years I went to work for my father in his insurance brokerage firm. Working side by side with him is one of the greatest gifts ever bestowed upon me. In 2003, my husband and I opened a kitesurfing retail store and lesson center in Dewey Beach, Delaware. Currently, I still run the daily operations for my father’s business.
Favorite part of rightsizing: Hearing our clients’ stories. During the sorting process, we help unearth our clients memories. Many of these things have been buried in the back of a closet for decades. But when a client finds a pair of shoes with a funny story
behind them, it is so joyful to hear that crazy story and laughter!! And it’s just as important to hear the heartbreaking story of the shoes that were worn only once to their child’s funeral. It’s not always easy to sort through a lifetime of your personal things but being there to help our clients on an emotional level is a life lesson every day.
Best of all: Have you ever felt like Mary Poppins? You walk into a shell of a house with your “bag of tricks” and by the time you leave, you have created a home? It amazes me every time we do it! As an adult child of aging parents, i know what the process of
downsizing entails. Transitional Assistance and Design along with Town and Country Movers handled my parents’ downsize and the results were remarkable!
Caroline
With Transitional Assistance since: April 2007
Before that: My past experience includes management in retail sales & warranty administrative management in automotive dealerships.
Favorite part of rightsizing: My favorite part of this job is making the plan come together, making all of the pieces of the puzzle fit…without our client feeling any of it. I work for each of our clients as if they were my parents or family. I like seeing their smiles and knowing that they appreciate what I do for them. I like knowing that what I’ve done for them seems as important to them as what they have done for me and others in the past.
Best of all: Our clients are Military vets, government workers, nurses, doctors, technicians, secretaries, law makers, religious leaders, farmers, inventors, grocers, researchers, trash collectors, jewelers, plumbers, moms, dads, etc; all the people that formed our lives & protected them, gave us all that we take for granted. I like to think that we give something back for all that they’ve done for us. At the end of the day I really like knowing that I’ve helped someone that really needed the help.
Sharon
With Transitional Assistance since: April 2009
Before that: Before taking time away from a career to raise my children, I worked as a Senior Administrative Assistant in the Tax Department at Marriott International Headquarters located in Bethesda, MD.
Favorite part of rightsizing: I work in the office of Transitional Assistance and Design helping to keep things organized and running smoothly.
Best of all: I enjoy speaking with clients over the phone and being able to assist them no matter what phase of the move process they are in.
Maureen
With Transitional Assistance since: April 2009
Before that: I have been in the move business since 2003. Previously, I worked as an Enrichment Program Coordinator for Weston High School in Weston, CT.
Favorite part of rightsizing: The “finishing touches”, hanging art, designing art grouping, and putting the chatchkies around.
Best of all: I love the people I work with and getting to know and delight each of our clients with a fabulous result.
Esme
With Transitional Assistance since: February 2006
Before that: In the past I’ve been in nursing and real estate.
Favorite part of rightsizing: When we finish a job and I look around and see how nice everything looks, knowing how we started the day with an empty space and turned it into a “home” within hours!
Best of all: This is the “perfect” job for me! It incorporates many of my interests, working with seniors, helping to ease the burden and confusion of moving. Also decorating (like someone said, we are all wanna be interior designers)! I enjoy the satisfaction at the end of the day, with a job well done and a happy and grateful client. Last, but not least, I love working for such a fabulous and innovative company, and the dedicated, caring, fun people.
Kerri
With Transitional Assistance since: June 2009
Before that: Flying the skies as a Flight Attendant for US Airways for 15 years.
Favorite part of rightsizing: Seeing the faces of the clients looking so “light”, relieved and happy that we accomplished fitting the right furnishings, artwork, precious memorabilia and their favorite pieces into their new home without losing the familiarity of where they came from.
Best of all: working with people and making them happy. By far this has been the most rewarding job I think I have ever had because at the end of the day you get to see a tangible result with the outcome that brings many smiles and often tears of joy with a whole lot of appreciation. With all that being said, I believe every Transitional Assistance & Design Crew Member exudes an unbelievable “servant mentality” that shows in every transition we make. It’s a wonderful team!